Help Desk of the Purchasing System of the PGE Capital Group

Contact details:
+48 22 576 87 87
helpdesk.zakupy@gkpge.pl

Availability:

Monday - Friday, 8:00 a.m. - 4:00 p.m. (excluding public holidays).
You will be put through to the advisor in 2 minutes maximum.
Your email will be answered within 2 hours.

What can we help you with?

Help Desk Consultants provide technical support:

► Registration and logging in to the Purchasing System of the PGE
     Capital Group;
► Access to the Purchasing System of the PGE Capital Group
     (including password reset, account unblocking);
► Information on the current availability of the Purchasing System
     of the PGE Capital Group;
► Navigation through the Purchasing System of the PGE Capital Group
     or the OnePlace Platform;
► Activities in the purchasing process carried out by the Contractor,
     in particular regarding:
     • Joining and participating in the procurement procedure;
     • Communication with the Ordering Party;
     • Submitting offers;
     • Providing documents related to the purchasing process;
► Participation in electronic auctions;
► Finding information in the Purchasing System of the PGE Capital Group;
► Signing with qualified electronic signature;
► Confirmation of the offer submitting;
► Informing about the progress of works on handling problem notification.